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Downloaded pic has a terrible quality

Community Beginner ,
May 03, 2023 May 03, 2023

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Hi,

Who can I contact to get the credit back I used to download this garbage stock picture? The preview does not suggest such a bad quality
https://stock.adobe.com/uk/images/dark-red-and-glow-wave-particle-abstract-background-generative-ia/...

See attached screenshot, zoomed 1/1...
I assume it's some more AI crap.

Thanks

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correct answers 1 Correct answer

Adobe Employee , May 03, 2023 May 03, 2023

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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Community Expert ,
May 03, 2023 May 03, 2023

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Perhaps @Contributor1 can help with your request. The image is indeed of quite poor quality.

Jill C., Forum Volunteer

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Community Beginner ,
May 03, 2023 May 03, 2023

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This account has a lot of AI stuff - but also so many similar pics to the one I mentionned so I wonder if the quality is the same for all of those...not risking my credits to check! hehe

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Community Expert ,
May 03, 2023 May 03, 2023

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Just at a glance, on the first page I see interior images that have chairs and tables with missing or off-center legs, geometric issues, etc. It's a shame that so much of this junk has been allowed to pollute the Adobe Stock database. 

Jill C., Forum Volunteer

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Adobe Employee ,
May 03, 2023 May 03, 2023

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Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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Community Expert ,
May 03, 2023 May 03, 2023

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6-finger-hands seem also being part of the portfolio.

https://stock.adobe.com/uk/images/shaking-hands-business-people-generative-ia/584807805?prev_url=det...

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
May 04, 2023 May 04, 2023

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Yah, I saw that one too; it's dismaying that this kind of crap is getting past the Moderators. 

Jill C., Forum Volunteer

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