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After licensing photos, I save a copy on my computer. I did a few of them with no problem, but then on the last one I got this message:
"Oops! We couldn't save that one"
All the photos came from the same series.
I've taken these steps and none have fixed the issue-
I saved it to my library and downloaded it again from there.
I cleared my browser history and cache.
I tried to save to a different location on my computer.
I waited a day, logged back in and tried again.
What's going on?
Please provide the asset ID of the file that is giving you this error and I can try to troubleshoot.
I have checked the file and was able to successfully download it. The message you saw is not a message that Adobe Stock would display. It seems like a message you would receive, possibly, from your operating system. Can you try downloading the file to a different location?
It's not that I can't download it, it's that it won't Save once I do download it. I did try saving it to multiple different locations on my computer.
It won't save. How are you saving it? Could you provide a screenshot of the error?