Error: There is an issue with your payment details. Please update your payment information.

Question

I checked my debit card payment details, they are correct. I make payment from same debit card on other portals as well. Also, sought help from the bank but they won't help. Is there some way I can make the payment and continue the service? My service has been blocked and I need the service to resume asap.

Please help. Thanks.

Abambo · Answer

Please contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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