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lenebrun
lenebrun
Participant
March 29, 2021
Answered

Extract of payment

  • March 29, 2021
  • 1 reply
  • 274 views

Can I get an extract of my payments to Adobe Stock from april 2018 till now? My bank cannot make the extract, but they claim I can get it from you. /Lene Brunsgaard

This topic has been closed for replies.
Correct answer WendellaBee

Hi @lenebrun,

If you do not see these in https://account.adobe.com/orders or under https://account.adobe.com/billing-history you will need to reach out to customer care for assistance https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

1 reply

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
March 29, 2021

Are you requesting invoices for purchases or are you requesting information regarding what you have been paid when users have licensed from your portfolio?

lenebrun
lenebrunAuthor
Participant
March 29, 2021
What I need is documentation for the monthly amount of Dkr. 275 that was drawn from my account - from April 2018 till now. Thanks!

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WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
March 29, 2021

Hi @lenebrun,

If you do not see these in https://account.adobe.com/orders or under https://account.adobe.com/billing-history you will need to reach out to customer care for assistance https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

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