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Extract of payment

New Here ,
Mar 29, 2021 Mar 29, 2021

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Can I get an extract of my payments to Adobe Stock from april 2018 till now? My bank cannot make the extract, but they claim I can get it from you. /Lene Brunsgaard

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Plans and purchase

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correct answers 1 Correct answer

Adobe Employee , Mar 29, 2021 Mar 29, 2021

Hi @lenebrun,

If you do not see these in https://account.adobe.com/orders or under https://account.adobe.com/billing-history you will need to reach out to customer care for assistance https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

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Adobe Employee ,
Mar 29, 2021 Mar 29, 2021

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Are you requesting invoices for purchases or are you requesting information regarding what you have been paid when users have licensed from your portfolio?

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New Here ,
Mar 29, 2021 Mar 29, 2021

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What I need is documentation for the monthly amount of Dkr. 275 that was drawn from my account - from April 2018 till now. Thanks!

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Adobe Employee ,
Mar 29, 2021 Mar 29, 2021

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Hi @lenebrun,

If you do not see these in https://account.adobe.com/orders or under https://account.adobe.com/billing-history you will need to reach out to customer care for assistance https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

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New Here ,
Apr 07, 2021 Apr 07, 2021

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Thank you, this solved my problem 🙂


[X]

Med venlig hilsen

LENE BRUNSGÃ…RD

GRAFIKER
[REMOVED BY MODERATOR]


MUSEUM SØNDERJYLLAND

PUBLIKUM OG FORMIDLING

[REMOVED BY MODERATOR]



[cid:65dd2cbe-d0ae-40b2-8ade-6510334e1d6d]



[cid:bba704ad-ab88-4595-bcf5-62f22226654a]

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