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Attempting open Stock file # 135980533 without success. I have downloaded the file several times, logging on and off, clearing cache, using different browsers, different computers, directly via the Library panel in AI etc.... no success.
I get the following error from AI>
Additionally when I do get a version open (partially) the entire file is not present - looks more like a preview
Here is what is shown in Stock website:
This is what it looks like when finally opened in AI (basically ignoring the error) ... the entire file is not loaded and available.
Can I either get a correct file or credit?
Thanks,
Bob
Bob, we are very sorry about this, we have added a image credit to your account and we will follow up with content team for the matter.
Regards,
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Bob, we are very sorry about this, we have added a image credit to your account and we will follow up with content team for the matter.
Regards,
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Thank you for the quick attention to this issue...
Take care,
Bob