A couple of days ago I transferred my fotolia account to Adobe Stock. My library has been successfully transferred but I am missing my credits. There were around 25 Credits left in my fotolia account but now the balance of my adobe stock holds only 5.
I've been trying to get in touch with Adobe/Fotolia via the phone number which was released in the newsletter (which said there were big issues with the transfer). Unfortunately, I was unable to speak to a person since they seem terribly busy.
Thank you very much in advance,
The conversion ratio is 5 Fotolio credits to 1 Adobe Stock credit, so your 25 Fotolio credits were converted to 5 Adobe Stock credits.
Thank you very much for your quick response, Bev.
Helped me a lot!
You're welcome Jochen!