HD video's not availible

Forum|Forum|2 years ago
June 2, 2023
4 replies
607 views

I had an email from adobe that HD video's are now included in our subscription, but when i want to download one, I'm still being asked for a subscription or to buy it seperatly.

we have a Creative Cloud Alle apps Pro-edition licence.

Download

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L

Liza5C0C

Participating Frequently

Hello @Dennis-LP, I'm not seeing any Adobe Stock subscription linked to the account you are using on the forum. Access to HD videos requires a subscrption.

D

dennis30499685p2p2

Participant

an adobe stock subscription is included in the adobe suite PRO-edition

Abambo

Community Expert

Hi i answered, but never got a reply...

Sorry for that. @WendellaBee must have overseen your message. You should try to contact @EvilBug1, but as she does not have access to @WendellaBee's DM, you need to give some context. (As she is tagged here now, she will probably chime in shortly).

ABAMBO | Hard- and Software Engineer | Photographer

L

LastCreations

Participant

Hi,

I have the same. I received an email from Adobe indicating the 25mil HD videos are now part of my subscription however I cannot download or add any to my library if I do not subscribe. I am loged into Adobe Stock.

Not sure why this was sent if it is useless.

Thanks.

D

Dennis-LPAuthor

Participant

photos etc, yes

Abambo

Community Expert

Can you licence standard assets?

ABAMBO | Hard- and Software Engineer | Photographer

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