How do I switch between Adobe accounts in Adobe Stock

Forum|Forum|8 years ago
July 10, 2017
1 respuesta
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Before the latest update to Adobe Stock I used to be able to easily switch between my personal and team account by clicking on my name in the top right and clicking personal or team, as I have different plans on both but I can no longer see this option

Can anyone advise how this is done with the latest update to Adobe Stock?

Thanks

James

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Mejor respuesta de Beverley Gray

Hi James

You should be able to do this the same way. However, it appears there was a payment issue with your Teams account which might explain why you can't see this option.

Please contact our support team for further assistance - Contact Support

Kind regards

Bev

Beverley GrayRespuesta

Inspiring

Hi James

You should be able to do this the same way. However, it appears there was a payment issue with your Teams account which might explain why you can't see this option.

Please contact our support team for further assistance - Contact Support

Kind regards

Bev

J

jamessk12Autor

Inspiring

Hi Bev,

Thanks for your reply.

I believe that has been paid now, there is no way of logging into the plans and payment section and making payment?! Or checking if it's been paid?!

I've just gone in to update all payment details to see if that works.

Thanks

James

Beverley Gray

Inspiring

Hi James

For Teams, you would need to contact support for assistance with payment issues.

Kind regards

Bev

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