How is it possible to contact customer support - this is the MOST frustrating website - always back to the same spot!!I update

Forum|Forum|7 years ago
July 11, 2018
2 replies
685 views

I updated my credit card details - the invoice says I don't owe any money - but every time I go to download it says there is a problem with my card. I keep ;looking for contact details but it just keeps taking me back to the same pages with NO information.

I am so incredibly frustrated!!

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Correct answer twaritar3263062

Rosemary,

Please check your private message.

Regards,

Twarita

twaritar3263062

Community Manager

Hi Rosemary,

Sorry for the inconvenience caused to you.

Please contact our support team Support FAQ: How can I contact Adobe for support? for assistance on credit card related issue.

In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

If you still face trouble contacting our support, feel free to update this thread.

Regards,

Twarita

R

rosemaryb68204768Author

Participant

I am sorry but it keeps taking me back to the same page - on the second link you sent there is a screen shot of the page I keep getting to but that part no. 3 that says how would you like to contact us - there is no icon for phone or chat as in your screen shot - this is why I cannot get through - why don't you just give me the number for adobe stock in Australia - this would solve my problem - and I would be grateful.