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How to unlicense Adobe Stock video?

New Here ,
Mar 07, 2022 Mar 07, 2022

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Hi.

I just purchased video ID 174791843 - in 4K by mistake. I need the HD version.

Is there any way I can undo the 4K license so I can go ahead and purchase the HD version?

 

Thanks,

Anne Emborg

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correct answers 1 Correct answer

Adobe Employee , Mar 07, 2022 Mar 07, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

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Adobe Employee ,
Mar 07, 2022 Mar 07, 2022

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

EBQ

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