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annee75082280
Participant
March 7, 2022
Answered

How to unlicense Adobe Stock video?

  • March 7, 2022
  • 1 reply
  • 199 views

Hi.

I just purchased video ID 174791843 - in 4K by mistake. I need the HD version.

Is there any way I can undo the 4K license so I can go ahead and purchase the HD version?

 

Thanks,

Anne Emborg

This topic has been closed for replies.
Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
March 7, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.