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marioe14410796
Participant
February 3, 2023
Answered

https://stock.adobe.com/ in my Chrome browser, the site appears for one second and then disappears

  • February 3, 2023
  • 3 replies
  • 756 views

When I go to https://stock.adobe.com/ in my Chrome browser, the site appears for one second and then disappears. How do I fix that? I've cleared all the cookies and rebooted. I can get Stock in other browsers.

 

[Moderator moved the thread to the correct forum]

Correct answer Nancy OShea

Disable Script and Ad Blockers in Chrome.

 

3 replies

J
JulesRick
Participating Frequently
February 26, 2025

Did you end up fixing your problem with the stock.adobe website closing as soon as you open it? I'm having the same issue. I've disabled Chrome extensions, but it is still not working

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 27, 2025
quote

I'm having the same issue. I've disabled Chrome extensions, but it is still not working

By @JulesRick

===========

Try disabling your VPN.

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 28, 2025
quote
quote

I'm having the same issue. I've disabled Chrome extensions, but it is still not working

By @JulesRick

===========

Try disabling your VPN.

 


By @Nancy OShea

A VPN is transparent for the internet access for the applications. The applications do not know that they are on a VPN. The only issue with a VPN may be geo-blocking. It works in other browsers. So it needs to be Chrome.


I just helped another customer who couldn't access Adobe Portfolio because of VPN.

 

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
February 3, 2023

It's always good to check odd behaviour in a different browser. You may have closed your browser up to the point, that it is not working anymore correctly. As you say you can work with stock on a different browser, I assume, as @Nancy OShea does, that you closed youe system a little bit too much. It is normally good practice to keep trusted sites (I suppose Adobe is a trusted site) as open as possible.

 

BTW: is this a stock contributor question?

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
February 3, 2023

Disable Script and Ad Blockers in Chrome.

 

Nancy O'Shea— Product User & Community Expert
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