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I accidentally liscenced the same asset twice!

New Here ,
Mar 30, 2024 Mar 30, 2024

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I need help if I can get it. I accidentally liscensed "african Drums" audio twice on my account.. how can I reverse this?

 

TOPICS
Audio , License History , Licensing , Licensing Regret

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correct answers 1 Correct answer

Adobe Employee , Apr 08, 2024 Apr 08, 2024

Hello @Chris36323127hbhn, I've given you another credit for the accidental license.

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Community Expert ,
Mar 30, 2024 Mar 30, 2024

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Advise the asset number, and perhaps a member of the Adobe staff can assist.

Jill C., Forum Volunteer

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New Here ,
Mar 30, 2024 Mar 30, 2024

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asset  I.D is   353747179

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Community Expert ,
Apr 08, 2024 Apr 08, 2024

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@Contributor1 will be able to check this.

 

You are sure that you licensed this twice, not that you downloded it twice. A licensed asset can be downloaded as many times as you want, and as long as the asset is available in the Adobe database.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Apr 08, 2024 Apr 08, 2024

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Hello @Chris36323127hbhn, I've given you another credit for the accidental license.

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