I am from the UK but am apparently using the USA version of Adobe Stock. How do I change this??

[garryr83471512]

I am from the UK but am apparently using the USA version of Adobe Stock. How do I change this??

[kglad]

you can start with the following info to see if it helps, but just in case, i'm moving your message to the stock forum because there might be something specific about stock.

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

change your country on adobe.com, https://www.adobe.com/international/selector/

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693

change age - https://helpx.adobe.com/nz/creative-cloud/kb/you-eligible-cc.html

<moved from account, payment & plan>

[garryr83471512]

Thanks for your help kglad. I will let you know if any of it works !

[kglad]

please do.  i was hoping your would only need to change the country on adobe.com and/or the country associated with your adobe id.

[garryr83471512]

HI, It hasn’t been straightforward but I THINK I have managed it...I just haven’t actually seen either the UK or USA emblems anywhere to clarify it???
But thanks again for your help

Garry


Sent from Mail<> for Windows

[kglad]

maybe wait for the stock experts to give advice.  they know much more about stock-specific stuff than i do.  (and i'm pretty sure you'll get some responses in the next few hours.)

[Abambo]

HI, It hasn’t been straightforward but I THINK I have managed it...I just haven’t actually seen either the UK or USA emblems anywhere to clarify it???But thanks again for your helpGarrySent from Mail<> for Windows
By @garryr83471512

What emplems are you looking for?

[Liza5C0C · Accepted solution]

Hello @garryr83471512, could you please try clearing cache/browser history and go to https://stock.adobe.com/uk? 

[garryr83471512]

Sent from Mail<> for Windows

Hello. Thank you for your suggestion which, as far as I can tell, should have fixed my problem, so, thanks again 😊.