I bought a video, but the file is damaged - so I can't use it

[balazsg49308098]

Hi AdobeStock, hi everyone!

I bought a video for $60, but the file is damaged.

This one:

Time lapse of cooking of zucchini, onions and fresh tomatoes to prepare a traditional Italian sauce ...

What should I do now?

Thanks for your answer. !

[Beverley Gray · Accepted solution]

Hi there

I'll ask our support team to look into this and follow up with you.

Kind regards

Bev

[Lovisa28227783q87s]

I also have a damaged file, it is this one: https://stock.adobe.com/se/Library/urn:aaid:sc:EU:7d952150-3a90-4ca8-9c9a-35abfbac3c87?asset_id=3263...

(Named: Beautiful young asian female wearing sunglasses and headphones while lying on the floor grass outdoors at a public park on the beautiful sunset.
by Lifehdfilm).

Please help! /Lovisa

[WendellaBee]

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