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A
anne-marief68202520
Participant
April 27, 2018
Answered

I haven't received my refund

  • April 27, 2018
  • 2 replies
  • 1023 views

I have an email confirming the cancelation of my account on February 7th.  I was still charged on the 8th and that's why I called to get my refund.  I was told I would receive my refund and I still have yet to receive it.  This has taken way too long.  Can I please get the refund I was told I would get.

Thank you!

Anne-Marie

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Anne,

    We have initiated your refund which will be reflected in your account within the next 5-7 business days.

    I apologize for the inconvenience again.

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    2 replies

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    April 30, 2018

    Anne,

    We have initiated your refund which will be reflected in your account within the next 5-7 business days.

    I apologize for the inconvenience again.

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    A
    anne-marief68202520Author
    Participant
    May 4, 2018

    Thank you,  I received my refund today.

    twaritar3263062
    twaritar3263062
    Participating Frequently
    May 4, 2018

    You are welcome!

      twaritar3263062
      twaritar3263062
      Participating Frequently
      April 27, 2018

      Hi Anne,

      Sorry for the inconvenience caused to you. I am getting this checked by the concerned team and will update you once I hear from them.

      Regards

      Twarita

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