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untharavipats42869190
Participant
December 6, 2017
Answered

I want to cancel my monthly product purchase.

  • December 6, 2017
  • 2 replies
  • 394 views

I want to cancel my monthly product purchase. And want to cancel the credit card. Please cancel credit card. Purchasing my product.

Contact back

Message was edited by: Mod (Email address removed).

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Untharavipat,

    You can now self cancel your Adobe Stock subscription from your account page.

    Please refer the help document below to understand the workflow:
    Additionally, I would like to let you know that you will lose access to any unused licenses if you cancel your plan, so you'd need to use them prior to cancelling.

    Hope this information helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    2 replies

    U
    untharavipats42869190Author
    Participant
    December 7, 2017

    I can not cancel my credit card and cancel my purchase. Please introduce a cancellation procedure.

    [image removed by moderator to protect private information]

    twaritar3263062
    twaritar3263062
    Participating Frequently
    December 7, 2017

    I would advise to contact our support team Contact Customer Care for further assistance.

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    In case you are unable to reach support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    December 6, 2017

    Hi Untharavipat,

    You can now self cancel your Adobe Stock subscription from your account page.

    Please refer the help document below to understand the workflow:
    Additionally, I would like to let you know that you will lose access to any unused licenses if you cancel your plan, so you'd need to use them prior to cancelling.

    Hope this information helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    U
    untharavipats42869190Author
    Participant
    December 7, 2017

    I can not cancel my credit card and cancel my purchase. Please introduce a

    cancellation procedure.

    On Wed, 6 Dec 2560 at 21:22 twaritar3263062 <forums_noreply@adobe.com>

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