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TheUPSStore4735
Participant
October 22, 2019
Answered

Image preview #242506832 does not match downloaded file

  • October 22, 2019
  • 2 replies
  • 781 views

Image preview #242506832 does not match downloaded file.

Seems to be an issue that should be resolved through a "report image" portal instead of publicly posting to a community forum. First time I've run into this issue after a couple years of using Adobe Stock but searching the commuity posts I'm not the first person to run into the issue.

Thanks

 

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.
Correct answer Contributor1

Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

 

2 replies

bgranowski
bgranowski
Known Participant
November 9, 2021

I have a similar issues that File 122062288 does not match the download.

C
Community Manager
Contributor1Community ManagerCorrect answer
Community Manager
November 9, 2021

Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

 

    WendellaBee
    Adobe Employee
    WendellaBee
    Adobe Employee
    October 22, 2019

    Hello,

    Thank you for reporting this asset to us. I've confirmed the issue and also that you licensed this image. I've let the appropriate team know and granted you a replacement license.

     

    EBQ

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