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Incorrectly Licensed Image

New Here ,
Oct 19, 2018 Oct 19, 2018

While browsing the Adobe Stock site, the page kept jumping around, and a photo was incorrectly licensed for my team account.

The File is #206114705. We don't want this image in our list of licensed photos, how can it be unlicensed?

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correct answers 1 Correct answer

Adobe Employee , Oct 22, 2018 Oct 22, 2018

Hi Jamie,

I apologize for such an experience.

As we don't have that option to unlicense any image which has been licensed once, I've added 1 license to your teams account which you can use for a different image.

Let me know if that helps!

Regards,

Sheena

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Adobe Employee ,
Oct 22, 2018 Oct 22, 2018

Hi Jamie,

I apologize for such an experience.

As we don't have that option to unlicense any image which has been licensed once, I've added 1 license to your teams account which you can use for a different image.

Let me know if that helps!

Regards,

Sheena

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New Here ,
Oct 24, 2018 Oct 24, 2018

Thanks, Sheena--I appreciate it!

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Adobe Employee ,
Oct 24, 2018 Oct 24, 2018
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You are welcome!

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