Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Incorrectly Licensed Image

New Here ,
Oct 19, 2018 Oct 19, 2018

Copy link to clipboard

Copied

While browsing the Adobe Stock site, the page kept jumping around, and a photo was incorrectly licensed for my team account.

The File is #206114705. We don't want this image in our list of licensed photos, how can it be unlicensed?

Views

98

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 22, 2018 Oct 22, 2018
Hi Jamie,I apologize for such an experience.As we don't have that option to unlicense any image which has been licensed once, I've added 1 license to your teams account which you can use for a different image.Let me know if that helps!Regards,Sheena

Likes

Translate

Translate
Adobe Employee ,
Oct 22, 2018 Oct 22, 2018

Copy link to clipboard

Copied

Hi Jamie,

I apologize for such an experience.

As we don't have that option to unlicense any image which has been licensed once, I've added 1 license to your teams account which you can use for a different image.

Let me know if that helps!

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 24, 2018 Oct 24, 2018

Copy link to clipboard

Copied

Thanks, Sheena--I appreciate it!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 24, 2018 Oct 24, 2018

Copy link to clipboard

Copied

LATEST

You are welcome!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started