• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Issue with Downloading Video Assets via Adobe Stock API

New Here ,
Apr 24, 2024 Apr 24, 2024

Copy link to clipboard

Copied

Hello,

I hope this message finds you well. I am encountering an issue while using the Adobe Stock API to download assets.

Specifically, I have successfully used the API to download assets of various types (images, photos, vectors, etc.) without any problems. However, when attempting to download a video asset (HD or 4k) using the following endpoint per exemple : https://stock.adobe.com/Rest/Libraries/Download/125851226/1?token=myToken I consistently encounter the following error message:

{
"error": "Cannot find a download for this file and license on this entitlement",
"code": "201",
"case": "c5519a4f88885c1b98bb3c88837bea6f"
}

 

This issue is specific to video assets, as downloads for other asset types are working correctly.

Could someone please assist ?
Thanks

TOPICS
License History , Stock API

Views

237

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 24, 2024 Apr 24, 2024

Hi.

 

The issue is the /1 in your URL. That only applies to Standard image downloads. Where did you get this URL? Did you follow the licensing workflow where you call the Content/License API or License History API to get the URL? Those are the only methods to get the correct URL. I believe for HD videos you will use a value of /4, but you should do this the proper way to get the value.

 

https://developer.adobe.com/stock/docs/api/12-licensing-reference/

https://developer.adobe.com/stock/docs/api/13-license-history/

...

Votes

Translate

Translate
Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

Copy link to clipboard

Copied

Hi.

 

The issue is the /1 in your URL. That only applies to Standard image downloads. Where did you get this URL? Did you follow the licensing workflow where you call the Content/License API or License History API to get the URL? Those are the only methods to get the correct URL. I believe for HD videos you will use a value of /4, but you should do this the proper way to get the value.

 

https://developer.adobe.com/stock/docs/api/12-licensing-reference/

https://developer.adobe.com/stock/docs/api/13-license-history/ 

 

FYI, we plan to deprecate the token= method in favor of sending authenticated headers, since that method exposes your access token to server logs. We recommend you use your token in the Authentication header instead of in the query parameters, like this:

 

curl --request GET \
  --url https://stock.adobe.com/Rest/Libraries/Download/125851226/4 \
  --header 'Authorization: Bearer TOKEN' \
  --header 'X-Product: MyApp_1.0' \
  --header 'x-api-key: TOKEN'

 

 

 

Thanks,

Christopher

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 30, 2024 May 30, 2024

Copy link to clipboard

Copied

LATEST

Hello @Christopher at Adobe 

Indeed, I was previously hardcoding the URL for the download request, but now I retrieve it from the response of the License History endpoint, and it works perfectly!

I also took your suggestion into account regarding passing the token in the headers. I agree that it wasn't the best practice to send it in plain text.

Once again, thank you for your response.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started