Licences and YouTube

[edwardh89518043]

I purchased a licence from Adobe Stock for a song created by Epidemic Sound. Every time I post a video on YouTube, this week will be the sixth week running, they've filed a copyright claim against me. They've been supplied each time with the licence number and the videos give them credit for the music.

I thought the purposed buying from Adobe Stock was to avoid this? Will this happen every time and if so, can I get a refund for the music since it's more trouble than it's worth to use it?

[WendellaBee]

Hi @edwardh89518043,

If I understand your post correctly the group that produced the audio is filing a copyright claim. Please send a message to  copyright-stock@adobe.com, include the asset ID number, licensing date, Adobe ID and include any correspondence regarding the copyright claim. Our copyright team will investigate the claim.

[john5FB3]

Hi

I have the same issue

recieved an email from them the other day for the very same reason

[Abambo]

@john5FB3 

So do as told here: https://community.adobe.com/t5/stock/licences-and-youtube/m-p/12066050#M59155

Just curious: the same company?

[john5FB3]

Thank you.

And yes the same company.

[Abambo]

Thank you.

And yes the same company.

By @john5FB3

Either someone has stolen their tunes and uploaded here or they want to make some extra. E-mail Adobe with the details and someone at Adobe will take care of this.

[edwardh89518043]

and to be clear, it's not just once. I've supplied them for all six videos that they've flagged with the licence numbers, then the next week, they slap a claim on me again...if they're going to to do this for every video, what's the point of using the music?

[Abambo]

See here: https://community.adobe.com/t5/stock/licences-and-youtube/m-p/12068646#M59172

Contact Adobe and see what they answer. If you licence from stock, the stock provider (Adobe in this case) needs to help you to clear this. As I said, either there is a problem with the asset and someone uploaded it to stock without authorization (and in that case, you will probably choose a different tune) or it is a system to make more money. In both cases, the contributor violated his agreement and will need to bear consequences. (I simply assume that you are using the asset according to the licence terms.)