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Lump sum cancellation penalty

New Here ,
Feb 14, 2021 Feb 14, 2021

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I want to cancel my subscription that I have had for about 5 years. It is asking me for a lump sum. Why?

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Account management, General, Licensing, Plans and purchase

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correct answers 1 Correct answer

Adobe Employee , Aug 05, 2021 Aug 05, 2021
Contract is for a year, though you may pay monthly. If you cancel before the end of your 1 year contract you may be responsible for a portion of the contract. Please consult the terms of your contract.

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Adobe Employee ,
Aug 05, 2021 Aug 05, 2021

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Contract is for a year, though you may pay monthly. If you cancel before the end of your 1 year contract you may be responsible for a portion of the contract. Please consult the terms of your contract.

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