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Me denuncian por usar una photo de Stock

Community Beginner ,
Mar 28, 2023 Mar 28, 2023

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He recibido un mensaje de "Alamy" acusándome de usar una imagen sin permiso. La imagen la descargué de adobe stock. Se trata del archivo (166126614). El autor es un tal "Etitov".  Y me piden documentación que demuestre que tengo derecho a usarla. ¿Le ha pasado antes a un usuario de Adobe Stock? ¿Adobe tiene algún documento para estos casos? Necesito respuestas y asistencia. Soy usuario desde hace un año de Stock y esto no me había pasado antes. Y me preocupa que me pase con otras imágenes de vuestro almacén.
Mi situación es acuciante.
Gracias por adelantado.

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correct answers 2 Correct answers

Adobe Employee , Mar 28, 2023 Mar 28, 2023

@Ricardo29117484ei4o 

The Stock community is the right place to start. You can find information on how to address this issue here: https://helpx.adobe.com/stock/faq.html

EvilBugQueen1_0-1680022907809.png

 

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Community Beginner , Mar 31, 2023 Mar 31, 2023
Al final he aportado el documento de estar pagando vuestro servicio y una
captura de pantalla en la que sale la imagen en el adobe stock. Ha sido
suficiente con eso. Muchas gracias por la atención.

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

P.S. I don't think the Adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Beginner ,
Mar 28, 2023 Mar 28, 2023

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Gracias. Buscaré una comunidad de la lista para volver a subir mi mensaje. 

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Adobe Employee ,
Mar 28, 2023 Mar 28, 2023

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@Ricardo29117484ei4o 

The Stock community is the right place to start. You can find information on how to address this issue here: https://helpx.adobe.com/stock/faq.html

EvilBugQueen1_0-1680022907809.png

 

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Community Expert ,
Mar 31, 2023 Mar 31, 2023

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Please let us know, if you need further guidance.

 

Some contributors are contributing the same asset on different platforms. 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 31, 2023 Mar 31, 2023

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Al final he aportado el documento de estar pagando vuestro servicio y una
captura de pantalla en la que sale la imagen en el adobe stock. Ha sido
suficiente con eso. Muchas gracias por la atención.

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Community Expert ,
Mar 31, 2023 Mar 31, 2023

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You're welcome and thanks for the feedback. This may help other users in the same situation.

ABAMBO | Hard- and Software Engineer | Photographer

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