My downloaded .ai file is blurry and pixelated

I downloaded several .ai files yesterday and this one is blurry, can you help? Thank you!

#175485573

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Mejor respuesta de WendellaBee

Hi GM,

I confirmed the issue with the file and granted you a replacement license so you can choose another.

EBQ

Adobe Employee

Hi GM,

Are you viewing this file in Illustrator?

EBQ

Participant

Hi EBQ,

Correct!

Adobe Employee

Hi GM,

I confirmed the issue with the file and granted you a replacement license so you can choose another.

EBQ

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