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Participant
November 23, 2021
Question

No Filters Option?

  • November 23, 2021
  • 2 replies
  • 1046 views

When searching for images I don't get the 'filter' option when using Firefox. Just a blank panel as attached. Anyone else? Works fine in Safari.

This topic has been closed for replies.

2 replies

Inspiring
June 14, 2022

I am having this same issue and have been for a few months throughout several updates of Firefox and my macOS, all other browsers work fine. Has anyone found a solution?

WendellaBee
Adobe Employee
Adobe Employee
June 14, 2022

Locking this thread as you've received a response to your post in a similar thread.

Community Manager
November 23, 2021

This should not be happening.  Please refresh your browser.  Also try in private mode in firefox - if this works - then clean out firefox data (cookies, cache) and try again.

 

Best regards, 

Participant
December 1, 2021

Still not working on Mac OS Big Sur 11.6.1 and Firefox 94.0.2

Can only use Adobe Stock with Safari now...

Participant
December 2, 2021

Are you logged in (then what type of user? just personal or any orgs)?  Also, can you send me URL when you have an issue?  I would like to be able to reproduce the symptom - so far - wasn't successful.

Best regards,