Skip to main content
cflnest
cflnest
Inspiring
August 6, 2022
Question

No previews for Adobe Stock audio in My CC Library

  • August 6, 2022
  • 1 reply
  • 275 views

I'm an Adobe Stock subscriber and find that I'm unable to preview audio assets on the CC My Library site (running the latest version of Firefox (103.0.1) on a M1 MacBook with OSX 12.3).

 

On the CC site I'm able to preview all the assets that I've ever saved (licensed or unlicensed) EXCEPT for the audio. I only see icons with titles and have no ability to play them. Same issues exists with Safari (both iOS and MacOS).

 

Of course I can search for the titles again or find the preview files in my finder, but that's hardly expedient. Is this a browser or an audio licensing issue?

 

I'm also having issues previewing comp audio saved in My CC Library within Premiere Pro but will ask that question in the appropiate forum.

 

    This topic has been closed for replies.

    1 reply

    B
    Community Manager
    BibileloCommunity Manager
    Community Manager
    August 29, 2022

    Hi @cflnest ,

    I am not sure you're contacting the good team here because Audio assets cannot be added to libraries in Adobe Stock at the moment.

    If you could share how do that, I will may be able to help you.

    Regards,

    Bibilelo

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices