Not allowed to use Adobe Stock Images.

I chatted with an Adobe customer service rep who would not directly answer my questions. He or she indicated that I must pay double the monthly fee I was paying for Spark to use Adobe Atock images. He/she repeatedly asked me if I needed help with Adobe Spark. Then the conversation was ended by the CSR preventing me from replying further.

So here is my final reply:

"As I repeatedly stated, I have been using Adobe Spark for years. My query was not about Spark, but about CCE blocking access to Adobe Stock images. That makes it very different than Adobe Spark. In fact, it is unusable for creative Memes and Posters.. All of my associates with paid subscriptions to Adobe Spark have the same negative issue with CCE. There is no valid reason to continue paying for a stripped down version of Spark. 

I am an author and blogger. I believe that is important to inform people about my experience with CCE, and the frustrating obfuscation by Adobe customer service. The misleading statements on the CCE Faqs page are also troubling. It makes Adobe appear untrustworthy.

Although I enjoyed using Adobe Spark (and other Adobe products) for years, I must cancel the subscription. The change to CCE has left me with an app that is like a luxury automobile without fuel. I have downloaded and I am trying versions of alternative apps.  The good news is that there are many competitive and cheaper apps that will rush in to fill the gap made possible by the morphing of Spark into a facsimile app that one must pay double to activate.