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Paid plugins

Community Beginner ,
Jan 27, 2025 Jan 27, 2025

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If you purchase a plugin and then allow your subscription to lapse. Is that plugin cost forfeited?

 
In my case, I had a subscription, purchased a plugin and then let my subscription lapse as I wasn't using the applications frequently. 


I now have a new subscription with a new email address and obviously my plugin is not available. 
Do I need to repurchase or is there any solution available to me to regain access?

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Community Expert ,
Jan 27, 2025 Jan 27, 2025

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Community Beginner ,
Jan 27, 2025 Jan 27, 2025

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Thank you, as I am using a new email address / new account, the plugin I purchased is not listed for me under this account. The question is, in an instance like this, is the plugin payment forfeited or can you remove a plugin (from my old account) and be credited?

 

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Community Expert ,
Jan 27, 2025 Jan 27, 2025

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can you change your email to your previously used email, https://helpx.adobe.com/manage-account/using/change-email-address.html

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Community Beginner ,
Jan 27, 2025 Jan 27, 2025

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Unfortunately, no

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Community Expert ,
Jan 27, 2025 Jan 27, 2025

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then i don't see how to add that plug-in to your account.

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