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Participant
March 21, 2019
Answered

Please unsubscribe my account

  • March 21, 2019
  • 4 replies
  • 527 views

i subscribed a 30 days free trial membership of the app Adobe Stock in the Creative Cloud.

After a few days of tests now I want to unsubcribe this service but i dont found this button. Today i checked my e-mail and i have to pay but i dont use this 10 photography. please unsubscribe me !

    Correct answer Beverley Gray

    Your plan has been cancelled.

    Kind regards

    Beverley

    4 replies

    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    March 22, 2019

    Your plan has been cancelled.

    Kind regards

    Beverley

    Participant
    March 22, 2019

    I can not cancel this plan can you close this  plan for me? admin

    Abambo
    Community Expert
    Community Expert
    March 21, 2019

    There is no difference using or not using the 10 assets. You have 30 days free then starts the first month to pay. You then have 14 days to cancel and you will get a refund.

    You can only cancel when there is no payement issue.

    In case you have trouble to cancel, contact customer service.

    ABAMBO | Hard- and Software Engineer | Photographer