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Klingspor
Inspiring
October 14, 2021
Question

Plus-Lizenz mit Team-Abo kaufen

  • October 14, 2021
  • 1 reply
  • 367 views

Wir haben ein Team-Abo von 10 Bildern je Monat. Nun habe ich im Lizenzverlauf gesehen, dass mein Kollege zwei "Plus"-Lizenzen erworben hat. Zeitgleich ist unser "angespartes" Kontingent an Bilden massiv in den Keller gegangen. 

 

Meine Frage: Kann man die Plus-Lizenzen mit den Bildern aus dem Team-Abo erwerben und kosten diese dann ein Vielfaches an "Standard-Bildern"? 

This topic has been closed for replies.

1 reply

WendellaBee
Adobe Employee
Adobe Employee
October 14, 2021

Please choose appropriate topics when posting to the forum. Adding non-applicable topics will not speed the response. Some subject matter experts only respond to certain topics and this wastes their time if you choose an inapplicable topic.

 

I don't know what you mean by Plus licenses. I see your team has, as you mention, a 10 asset subscription. Your team members have the ability to purchase assets outside of the subscription, premium, video, etc. assets for the team with their own payment method. If you are seeing these types of assets in the team license history then someone on the team has purchased them. Are you not seeing the nam of the person who licensed these assets in the license history?

 

Klingspor
KlingsporAuthor
Inspiring
October 15, 2021

Thanks for your reply. Since we are working with the German website, the words maybe are a bit irritating for English users. I will just translate my post in English to make it more understandable: 

 

We have a team subscription with 10 assets each month. We "saved" some of these assets for several months and our amount of assets has suddenly reduced strongly. So I checked the licence history and saw a colleague of mine having purchased 2 assets with a "plus" licence (I don't know the English term for it since I cannot see the English Adobe website). 

 

My question is: Can one purchase "plus" licences with the regular assets from the subscription and if so, do those licences then cost a multipile amount of the standard assets within the subscription?

 

I just want to find out whether this is the reason our account has only a few assets left. 

 

Hope you understand better now and maybe help me finding a solution. 

WendellaBee
Adobe Employee
Adobe Employee
October 15, 2021

My answer still hold true, whomever licensed "plus" did it as an on demand purchase. Delegates can purchase assets on demand or credit packs for their teams with their own payment method. These purchases do not count against the subscription quota.