Poor quality photos

Community Beginner ,
Aug 02, 2022 Aug 02, 2022

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Unfortunately, I have photos that are poor quality.  Here's the list.  Can I get a credit for them?

 

Вячеслав Чичаев

235633174

 

indiraswork

296929334

252527788

248558907

263752908

134268843

211038915

246897680

342770238

134268923

246897680

273005547

 

Shotprime Studio

463786845

 

Neonshot

214645740

296309689

442860729

316767826

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Adobe Employee , Aug 02, 2022 Aug 02, 2022

I've granted you 18 replacement licenses for the poor quality assets you've identified.

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Community Beginner ,
Aug 02, 2022 Aug 02, 2022

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Another one for the list.  

 

338345239

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Adobe Employee ,
Aug 02, 2022 Aug 02, 2022

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Could you provide specifics of the quality issues you are seeing with these images? Or is this in regards to the library issue you posted in a different thread?

EBQ

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Community Beginner ,
Aug 02, 2022 Aug 02, 2022

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This is not in relation to the other issue of not being able to save to library.

 

This is in regard to the quality of the specific photos.

 

I purchase these for the model faces/poses.  These are either out of focus/blurry or they are overly sharpen/grainy to compensate for the blurriness.   

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Adobe Employee ,
Aug 02, 2022 Aug 02, 2022

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Thank you, I've spot checked your list and can confirm the issue. Could you assist me with this by dropping this list:

235633174

296929334

252527788

248558907

263752908

134268843

211038915

246897680

342770238

134268923

246897680

273005547

463786845

214645740

296309689

442860729

316767826

338345239

into the search bar in your license history and searching. Some of the assets have been removed from the Adobe Stock site already and it would help the content team if they don't have to check for those. The assets that have already been removed won't have links. Share the screenshots of your search results with me here. I'll grant you replacement licenses for these in a moment.

EBQ

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Adobe Employee ,
Aug 02, 2022 Aug 02, 2022

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I've granted you 18 replacement licenses for the poor quality assets you've identified.

EBQ

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Community Beginner ,
Aug 04, 2022 Aug 04, 2022

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Hi EBQ,

 

I'm not sure if these screenshots are what you need.  If not, please let me know with further instructions and I'll try again.


Thanks!

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Adobe Employee ,
Aug 04, 2022 Aug 04, 2022

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Thanks!

 

EBQ

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