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PROBLEMA CON ADOBE STOCK

New Here ,
Mar 13, 2024 Mar 13, 2024

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Recientemente hemos cambiado de VIP para la gestión de nuestras licencias, las cunetas se han respetado en el cambio, hemos reiniciado las sesiones correctamente y todo funciona pero ahora no vemos las descargas de los STOCK que teníamos hasta antes del cambio. ¿Es normal? ¿Hay Solución?.

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Libraries , License History

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Adobe Employee , Mar 13, 2024 Mar 13, 2024

@Marketing360477894370 It's possible to combine download hitory of old&new accounts together. Please contact customer support and get a ticket logged. They will be able to tell you what infomation is needed. 

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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@Marketing360477894370 It's possible to combine download hitory of old&new accounts together. Please contact customer support and get a ticket logged. They will be able to tell you what infomation is needed. 

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Community Expert ,
Mar 13, 2024 Mar 13, 2024

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Customer care can be contacted by using the admin console, https://adminconsole.adobe.com/support. You need to be an administrator to access the admin console.

ABAMBO | Hard- and Software Engineer | Photographer

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