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I've decided to order some stock footage and after selecting and paying with Paypal i've got a error message. Paypal itself say's (roughly translated) 'pending'? Two other stock video's, ordered the same way, came trough fine.
According to Paypal i've ordered the same thing 3 times. Just needed a single licence. The stock numbers don't match either.
Also, service trough a forum? What gives?
Hi L.T.,
Thank you for your patience. I was able to review your account using the Adobe ID you are using here on the forums and you'll want to confirm your payment method through PayPal.
EBQ
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Does the problem still exist or was it a glitch in the system ?
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No resolution as of yet. Don't dare to purchase more either.
Error with asset : 162277901 and 169888688.
Others in the serie worked fine. Got multiple other payments for other objects pending by ordering these.
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Hi L.T.,
Thank you for your patience. I was able to review your account using the Adobe ID you are using here on the forums and you'll want to confirm your payment method through PayPal.
EBQ