"back" button total failure

Forum|Forum|6 years ago
August 14, 2019
5 replies
1488 views

The back button does NOT work when using the Adobe stock website.

99.9% of the time it brings you back to either the page you were on 10 pages ago, or it brings you in a loop back and forth between a few pages (none of which are the one you want), and the WORST is when it brings you basically back to the Adobe Stock homepage. It looks like it should still be searching for results based on what I input, and yet every single result on the first page is not even remotely relevant. So NOW I have no way to go back and find the image I want to find..... How does a 'Back' button not work in 2019?!?!?! And repeatedly, consistently NOT working.... It's BEYOND frustrating, and the only remedy is to just open absolutely every click in a new tab or window, which is absurd. This is more than a bug - this is just a website completely failing to work.

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joenapp19

Participating Frequently

100% agree ... there's no need for you to provide feedback to adobe team. Just search for something, start browsing, then use the back button in any browser. Doesn;t work -- keeps you on the page. Now you need to do a whole new search and go looking for something you passed while browsing... this is basic stuff -- they have to know about it but can;t figure out what to do

Christophfer

Participant

3 Months after the last post, now in 2024, this is STILL an issue. I thought I was going crazy for a while and it is ABSOLUTELY RIDICULOUS that one of the largest enterprises in the world can't provide a service where a simple action such as using your browser's back button works! Apparetnly this has been an issue for several YEARS! Surely this issue could have been addressed within all the time that has passed from it initially being raised. Why are you IGNORING your user community Adobe!? We pay well to use your servcies you should care to provide functional services for your users. This problem is affecting millions of users, what will it take to get action on this!

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db777

Known Participant

Totally Agree! It's way past time for an answer to this! I still use it daily and my "solution/work-around" is to open 20-50 windows.

john8012

Participant

I can't upvote this hard enough!! Please fix it, it's basic web browsing!!

M1Storyteller

Inspiring

Yes, this is an awful browsing/search experience that desperately needs addressed - Chrome and Firefox are my primary browsers. Same problem in both browsers.

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joon.Stock

Community Manager

Providing us one example user case failure will certainly help us to investigate for further analysis.

Thank you,

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Oriana808

Inspiring

Well it's 2 years later and still having the same issue and it's slowing down my work incredibly. One day Adobe opens up a new page in the browser to look at a "Series", the next day it doesn't and hitting the back button takes me to the home page.

To be very specific, if I click on "more from this series" or "more from this model" I can view the photos in these series, but I can't get back to my main search. If I hit the back button, it takes me to the home page and my initial search is gone. I've tried choosing a previous page from my search and still it takes me to the home page.

How can anyone get any work done when they have to start a search from page one every single time they decide to have a look at a series? No more clicking on any "see more from..." for me. I've wasted enough of my time.

Please fix, it's ridiculous and no other stock photo site has this issue.

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markh16894458

Participating Frequently

Exact same problem. It's a massive waste of time to restart my image search every time I hit the back button. Yes, I can open each image in a new tab, but having 15 tabs open to the same website points to a flaw rather than a feature. I've never had this bad of a UX on any other stock site in 16 years of graphic design work. Please address it, the problem has been ongoing for years.