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"we're unable to process your request"

New Here ,
Aug 11, 2024 Aug 11, 2024

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When trying to access Adobe Stock through Photoshop Elements 2024, I get the message "We're unable to process your request.  Please try again later."  I have tried uninstalling and reinstalling Photoshop Elements 2024, the issue persists.  I see where others have had the issues and it corrected itself.  I have been trying to use Adobe Stock for over a month and it continuously fails.

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Adobe Employee ,
Aug 12, 2024 Aug 12, 2024

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Are you logged into Creative Cloud as well?  You need to be in order for the Stock Panels to load.

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