Participant

Answered

"You'll be able to manage this plan shortly"

Forum|Forum|7 years ago
May 20, 2018
21 replies
35175 views

Hello, can someone please help me cancel my plan. It won't let me manage it as it displays the message "You'll be able to manage this plan shortly"

This topic has been closed for replies.

Correct answer Abambo

Still and again the same answer:

See here: Cancel your Adobe Stock membership

If that does not work: Contact Customer Care

nB you cannot cancel if there are payment issues.

In addition it seams that you can't cancel when the payement is being processed (probably the first day of a paid subscription).

Show previous replies

davidg70536135

Participant

Hi, Would you please cancel my free trial as well? Thanks!

Abambo

Community Expert

Please see here: Re: "You'll be able to manage this plan shortly" .

If you still have trouble: Contact Customer Care

ABAMBO | Hard- and Software Engineer | Photographer

richardc96390077

Participant

Hi, Would you please cancel my subscription as well? Thanks!

Abambo

Community Expert

How to cancel your Adobe Creative Cloud plan or membership

ABAMBO | Hard- and Software Engineer | Photographer

Y

yuqingw65099155

Participant

Would you please cancel my plan as well? Thanks.

twaritar3263062

Participating Frequently

Hi there,

I see you have an Adobe account under the same ID as with forums.

I have checked your account details and noticed that you had signed up for Acrobat Pro DC subscription on 23 Mar 2019. The subscription has already been cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

M

manofgod8766

Participant

Could you please cancel my plan as well. I just wanted the free trial and thought I could cancel it myself. Thanks.

Abambo

Community Expert

You can self-cancel. on account.adobe.com go to plans, choose your plan, click "Manage Plan" and click "Cancel plan".

Look here for more information: How to cancel your Adobe Creative Cloud plan or membership

ABAMBO | Hard- and Software Engineer | Photographer

M

manofgod8766

Participant

Hi. Thanks for your reply. I don’t have that option. Please cancel it on your end.

L

lily12345678

Participant

Could you please also cancel my adobe after effects plan? It turns out my computer isn’t able to use it but I can’t manage my plan, it simply says view plan.

L

lily12345678

Participant

also now it says my message is being moderated, what does that mean? i want to make sure that it’s actually sending

Brad Lawryk

Legend

wrote
also now it says my message is being moderated, what does that mean? i want to make sure that it’s actually sending

Often posts from newer users will get flagged for moderation. Nothing to worry about, it just sits in a queue until one of us moderators can approve of it. Usually only takes a few minutes.

C

creative_person6C1A

Participant

Please cancel my plan. I find the lack of ability to manage your account disturbing and the lack of date when you will be able to manage it. It seems like it is done on purpose so that you cannot cancel until after the trial expires.

twaritar3263062

Participating Frequently

Hi Thomas,

Sorry to hear that you are facing troubles while cancelling your subscription.

I have checked your account details under the Adobe ID shared with forums and noticed that you had an Acrobat Pro DC subscription which has already been cancelled. However, I am unable to locate any active Adobe Stock subscription under this ID.

Have you perhaps taken another trial with a different Adobe ID which has an Adobe Stock subscription or were you referring to the cancellation of your Acrobat DC subscription?

Regards,

Twarita

A

Anonymous

I signed up for free trial and there's no way i can cancel it. I find the message "You’ll be able to manage your plan shortly." keep coming up. I tried the chatting service but the program seems not working appropriately. I would like to have my plan cancelled asap.

C

caspers60368712

Participant

Hey

I also would like to cancel my plan.. I don't need the product anyway, so I really want to cancel before the trial expires

iliam98551555

Participant

please cancel my adobe stock plan, coz i cant "You'll be able to manage this plan shortly"

twaritar3263062

Participating Frequently

Hi Ilia,

Sorry for a delay in response.

I have checked your account details and noticed that your Adobe Stock subscription has already been cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

I

isaiahmc21

Participant

I also would like to cancel my Plan, it displays the same message for me.

WendellaBee

Adobe Employee

Hello I.M.,

Once the processing completes you'll be able to cancel the subscription.

EBQ

twaritar3263062

Participating Frequently

Hi there,

We apologize for the inconvenience caused to you. I just checked your account and noticed that you had an Acrobat Pro DC subscription which has already been cancelled.

Please update this thread if you need further assistance.

Regards

Twarita

shafaatr96579469

Participant

cool. Please I did not want any charge post in my Credit card and please remove my Credit card from your

EDI file.

twaritar3263062

Participating Frequently

Hi Shafaat,

Sorry for a delay in response. Please reach out to our support team Support FAQ: How can I contact Adobe for support? for the above-mentioned request.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards,

Twarita

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