Answered
Quota not correct
@WendellaBee Having a similar problem here with a corporate account. It says I have 10 free downloads, but 0 available in my account. I can access my libraries, but not download new assets.
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Merged with a post from your colleague.
@Supriti5EE6 please contact the organization's administrator. You might want to start with your corporate HelpDesk.
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