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pete03
pete03
Participant
January 29, 2018
Answered

Re: Adobe Customer Service Complaint

  • January 29, 2018
  • 2 replies
  • 276 views

I love the product - hate the customer service.

If I had an alternative I would end my subscription.

And I only had a few simple questions about adding a VAT Number and being able to view my account in English.

Could not get a response tghen could not get an answer.

Must be the worst in the world - and it seems to have held this title for years and years.

I like your initiative.

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi Peter,

    You may also Contact Customer Care for more details.

    Regards,

    Sheena

    2 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    February 8, 2018

    Hi Peter,

    You may also Contact Customer Care for more details.

    Regards,

    Sheena

    Sheena Kaul
    Sheena Kaul
    Legend
    January 29, 2018

    Branching into a new discussion

    Hi Peter,

    I apologize for the poor customer service that you've been through.

    Would you mind sharing the details about your issue so that we can help you better?

    Or else if you have a case reference number for your interaction with support we would be able to help you escalate the concern for a speedy resolution.

    Regards,

    Sheena

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