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josephp27011316
Participant
January 31, 2018
Answered

Re: How do I remove a license?

  • January 31, 2018
  • 3 replies
  • 1168 views

Hi, I accidentally licensed the following images - #75735260, #87836936, #82861654

How do I remove it or receive a credit for it?

What information do you need from me?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Branching to a new discussion,

    Hi Joseph,

    I see you have an Adobe account under the same ID as with forums. Since you have accidentally licensed the files  (75735260, #87836936, #82861654) and there is no way to unlicense them, I have added 3 image credits to your account so that you can license different images instead.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    3 replies

    T
    teresal38985297
    Participant
    August 20, 2020

    I too have accidentally licensed an unwanted image. Would be nice to have a "are you sure you want license this image?" dialog. The ID is: 190194519.

     

    Thanks for your time.

    V
    Vani_100
    Participating Frequently
    August 25, 2020

    Hello teresal38985297,

    I have verified that you have licensed asset id 190194519 and have granted you replacement license. Please delete asset from any downloads or library at your end.

    S
    syeda93459776
    Participant
    December 22, 2018

    Hi Twarita,

    I have a similar situation where I've licensed 4 images when I didn't intend to. I only clicked on saving to library and it automatically licensed. Could you please help unlicense or grant credit.

    Thank you so much for helping out.

    Thanks,

    Syed

    twaritar3263062
    twaritar3263062
    Participating Frequently
    December 24, 2018

    Hi Syed,

    Sorry to hear that.

    Could you please share the file IDs which you have accidentally licensed so that we can further assist you?

    Regards,

    Twarita

    S
    syeda93459776
    Participant
    December 25, 2018

    Hi Twarita,

    The file IDs are #93355848, #113878125, #118767766, #217648625, #174917388.

    Thank you so much and happy holidays.

    Thanks,

    Syed

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    January 31, 2018

    Branching to a new discussion,

    Hi Joseph,

    I see you have an Adobe account under the same ID as with forums. Since you have accidentally licensed the files  (75735260, #87836936, #82861654) and there is no way to unlicense them, I have added 3 image credits to your account so that you can license different images instead.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

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