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defaultgl2ym3btrgb6
Participant
August 18, 2022
Answered

Re: how do I unlicense something that I purchased accidentally?

  • August 18, 2022
  • 1 reply
  • 248 views

Hi I am purchasing images for a client and realized I accidentally purchased this image by mistake and I actually wanted to buy this image... can you help? Is there a way to exchange the license for the other one? I don't want to have to charge them for the wrong image - they looked so similar I made the mistake before I realized it... Please help!

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Correct answer Vani_100

Hello defaultgl2ym3btrgb6, 

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. If you click on the chat icon in the lower right corner you'll see an options link for contacting our custome care team.

Hope this helps !!!

1 reply

V
Vani_100Correct answer
Participating Frequently
August 18, 2022

Hello defaultgl2ym3btrgb6, 

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. If you click on the chat icon in the lower right corner you'll see an options link for contacting our custome care team.

Hope this helps !!!

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