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Participant
January 14, 2018
Answered

Re: How to cancel Adobe Stock?

  • January 14, 2018
  • 1 reply
  • 419 views

I have the same problem everyone else has been having. I wish to cancel my stock membership, but when I am in my account and click the manage account for stock, it does not give me the option to switch or cancel it at all. Any help would be appreciated, I wish to cancel my stock member ship but keep my cc.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Branching into a new discussion,

    Hi Sarah,

    I see that your Stock subscription has been suspended and that is the reason you are unable to get the cancel button. I would advise you to contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.

    In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Regards

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    January 17, 2018

    Branching into a new discussion,

    Hi Sarah,

    I see that your Stock subscription has been suspended and that is the reason you are unable to get the cancel button. I would advise you to contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.

    In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Regards

    Twarita

    Participant
    January 19, 2018

    i've updated my payment method, but still do not have a cancel button, and I do not want to be charged on the new payment method for something I am not wanting to use.

    twaritar3263062
    Participating Frequently
    January 19, 2018

    Hi Sarah,

    Please check your private message.

    Regards

    Twarita