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Participating Frequently
March 17, 2018
Answered

Re: How to cancel Adobe Stock?

  • March 17, 2018
  • 1 reply
  • 463 views

I am in this same situation! I have tried for some time to get the Stock Photo portion off my account, with no luck. It does not show a cancellation button. I didn't even realize I signed up for it as I thought it was part of my CC program as a perk. I never intended to buy it in the first place. PLEASE help me as the support links do not allow me to call Adobe, chat or email! 

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    I have received you private message.

    I'll be responding to the same.

    1 reply

    Sheena Kaul
    Legend
    March 19, 2018

    Hi Deanna,

    I believe there is an account issue because of which you are unable to find the cancel button on your account management page.

    Please Contact Customer Care for cancellation request.

    You may refer Contact Support FAQ: Unable to reach support through the "Contact US" link in case you are unable to reach support.

    Let me know if you still face issues.

    Regards,

    Sheena

    DeannaJGAuthor
    Participating Frequently
    March 19, 2018

    Your links take me back to the same 'customer service page' that never

    gives me any answers!!! I must have an actual person fix this issue and

    immediately, PLEASE!!!!!!!

    On Mon, Mar 19, 2018 at 6:51 AM, Sheena Kaul <forums_noreply@adobe.com>

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    March 19, 2018

    I have received you private message.

    I'll be responding to the same.