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February 16, 2018
Answered

Re: Nightmare to cancel Adobe Stock

  • February 16, 2018
  • 1 reply
  • 456 views

Hi Sheena

I'm also having a similar problem. When I try to cancel the subscription by clicking manage account, i'm presented with a blank page where my subscription details and a cancellation link should be!

This is incredibly frustrating, I don't want another payment to be taken from my account and I need to be able to cancel before this happens.

Thanks

Dan

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Branching into a new discussion,

    Hi Daniel,

    We are sorry to hear that you are facing trouble with Stock services. Since you have mentioned in your above post that you are unable to self-cancel your subscription, I would request you to contact our support team Support FAQ: How can I contact Adobe for support?  for the cancellation requests.

    In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    February 19, 2018

    Branching into a new discussion,

    Hi Daniel,

    We are sorry to hear that you are facing trouble with Stock services. Since you have mentioned in your above post that you are unable to self-cancel your subscription, I would request you to contact our support team Support FAQ: How can I contact Adobe for support?  for the cancellation requests.

    In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita