Reassigning licenses to client

Forum|Forum|6 years ago
February 8, 2020
1 reply
928 views

Hi there:

I purchased a standard subscription under my company email, but the content has all been used for my client work. Now the subscription is renewing, the client wants to create an account directly, or have my account transferred over to them. What is the best way of doing this? And how do I assign all the license rights of the images that I've used (since they have a perpetual license) to my client? Thank you.

Licensing

This topic has been closed for replies.

Correct answer WendellaBee

Hi Suzanne,

There isn't a process for transferring licenses to a client in this way. The client can download the licensed assets you provided and store them locally. I will pass your questions on to our product management team. This is good feedback.

EBQ

WendellaBeeCorrect answer

Adobe Employee

Hi Suzanne,

There isn't a process for transferring licenses to a client in this way. The client can download the licensed assets you provided and store them locally. I will pass your questions on to our product management team. This is good feedback.

EBQ

S

suzanne.wellerAuthor

Participant

Thanks for the response. I have downloaded them to their server for future use but want to be sure I have something in writing to provide to them to ensure they have an active license. Is this something that can be done in a quick email?

You can tell I worked in the licensing industry for years and like to have things buttoned up 🙂 Thank you!