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gabrieles68020856
Participant
October 29, 2019
Answered

Rechnung Bestellung ADB080866425DE

  • October 29, 2019
  • 1 reply
  • 508 views

Hallo,

nach Kauf von Credits (bereits gutgeschrieben) erscheint beim Download der Rechnung folgende Fehlermeldung:

Ihr Abo ist abgelaufen. Aktualisieren Sie Ihre Rechnungsangaben, um es wieder zu aktivieren.

Haben alles überprüft aber die Fehlermeldung ist trotzdem noch aktiv.

 

This topic has been closed for replies.
Correct answer Kanikas

Hi there, 

I see you have an Adobe account under the same ID as with forums. There seems to be an issue with the payment. I request you to kindly contact customer care for help and support. Use this link: https://helpx.adobe.com/contact.html.

 

Thanks 

Kanika 

1 reply

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
October 29, 2019

Hi there, 

I see you have an Adobe account under the same ID as with forums. There seems to be an issue with the payment. I request you to kindly contact customer care for help and support. Use this link: https://helpx.adobe.com/contact.html.

 

Thanks 

Kanika 

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