Refund for accidental purchase

Thank you for the quick reply. However, I feel that the content is similar to the answer I got through chat. In short, "it is not possible to return the photograph, please contact someone who says" "it is not possible to return the photograph" This does not solve my problem. The problem is that I bought a photo in a hurry which, instead of the amount I'm used to and which is average, 0.89 eurocents, cost 499.99 euros, I understand that the difference is noticeable. (56078% more than the average of a standard photo)

Of course, it was my mistake to buy premium photography instead of standard photo. I admits it, but it was a mistake resulting from haste. And I am convinced that if anyone bought the same product, the same photo, they did it by accident. Standing at the position that you can not give up the license to use this photo (Adobe) while declaring that the photo will not be used in any way (the customer) is simply using Your position of strenght in relation to the customer. If this is your policy, please write it directly, not send me to chat again. Telephone contact took place with a person who cannot understand the problem for half an hour, and then sends me back to a person whom I cannot understand, because he speaks English which is not communicative - telephone contact is impossible.

What I would consider ending the topic is canceling my subscription to photo # 100547593 and recovering the astronomical amount of EUR 499.99, and then continuing to use your services believing that you act for me, for the consumer of your services. If this is not possible in this forum, I would like to ask you to give me an e-mail adress to the person I can contact in this matter.

I've already contacted the hotline, as i said before.

Thank you.