refund on accidental license

[defaultdfizgi4d3tgp]

Hi there, I purchased a license for a Premium Photo by accident which was more than 1 plan credit. I was just in automatic mode for licensing an image, and just clicked through the purchasing without realising it was a significant amount more credits. I noticed right when I clicked "purchase"  but before i could even cancel, it completed the purchase. Can I get the credits refunded to me at all? I have not used the image.

[Abambo]

You will get asked a confirmation when you are licensing an asset that costs more than 1 credit. You explicitly authorized the licensing. Generally speaking, all license buys are considered final. Let's see what Adobe has to say on this. 

@Liza5C0C or @Riya123 

[defaultdfizgi4d3tgp]

Thank you! Much appreciated.

[Liza5C0C]

Hello @defaultdfizgi4d3tgp - If an asset costs more than 1 credit - you will see a confirmation modal before proceeding. I refunded the credits this time, but please be more careful moving forward.