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Participant
October 17, 2024
Question

Request to Waive Adobe Stock Early Cancellation Fee

  • October 17, 2024
  • 1 reply
  • 226 views

Dear Adobe Support Team,

I hope this message finds you well. I am writing to request assistance with canceling my Adobe Stock subscription. While I understand the terms of my current plan, I was surprised to see the high early cancellation fee of ₺1,915.20(Turkish Lira) when attempting to cancel today.

As a loyal customer, I would appreciate your help in either waiving this fee or offering a more flexible solution, as the cost is quite burdensome for me at this time. I would prefer to cancel my subscription without incurring such a significant penalty.

I understand the value of the service but unfortunately, due to my current circumstances, continuing the subscription is not financially feasible. I kindly ask if you could make an exception in this case, or help me explore alternative options to resolve this issue.

Thank you in advance for your understanding and assistance. I look forward to your response.

 

Thank you

Suvaroglu

This topic has been closed for replies.

1 reply

Participant
October 17, 2024

I no longer have this issue. Since I cannot delete the message, I thought it would be more appropriate to respond.

Jill_C
Community Expert
Community Expert
October 17, 2024

How was it resolved?

Jill C., Forum Volunteer