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Returns

Explorer ,
Nov 09, 2025 Nov 09, 2025

I'm just inquiring. Does Adobe Stock accept refunds an do they refund returns?

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Licensing Regret
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correct answers 2 Correct answers

Community Expert , Nov 09, 2025 Nov 09, 2025

If there is a problem with the asset you purchased, then yes. But if you just decided you or someone on your team didn't like it, then most likely no. That's what the previews are for.

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Community Expert , Nov 20, 2025 Nov 20, 2025

If the asset is faulty, yes. If you consistently licence the wrong asset, no. In general all license buys are permanent and definitive. Be careful when licensing Premium assets. They cost a fortune.

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Community Expert ,
Nov 09, 2025 Nov 09, 2025

If there is a problem with the asset you purchased, then yes. But if you just decided you or someone on your team didn't like it, then most likely no. That's what the previews are for.

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Community Expert ,
Nov 20, 2025 Nov 20, 2025

If the asset is faulty, yes. If you consistently licence the wrong asset, no. In general all license buys are permanent and definitive. Be careful when licensing Premium assets. They cost a fortune.

ABAMBO | Hard- and Software Engineer | Photographer
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Explorer ,
Nov 20, 2025 Nov 20, 2025

Yes. Thank you!

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Community Expert ,
Nov 20, 2025 Nov 20, 2025
LATEST

You're welcome. If you need a refund, post the asset ID here. Someone will help you after that.

ABAMBO | Hard- and Software Engineer | Photographer
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