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Alfredo274015077os3
Participant
December 2, 2022
Question

Richiesta di Cancellazione prova gratuita 30 giorni di 10 Stock immagini al mese

  • December 2, 2022
  • 3 replies
  • 250 views

Richiedo al team di assistenza cliente di annullare il mio periodo di prova gratuita delle 10 foto al giorno poichè non sono più interessato. Aspetto la tua conferma di avvenuta cancellazione.

Grazie

This topic has been closed for replies.

3 replies

A
Alfredo274015077os3Author
Participant
December 2, 2022

Sono andato sulla pagina di cancellazione e appare il messaggio

You have no paid plans.

Questo significa che non ho attivo nemmeno il periodo di prova di 30 giorni gratuito e quindi non sarà mai attivato il piano annuale di € 29,90 al mese ?

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
December 2, 2022

I don't see any Adobe Stock subscription nor any other active Creative Cloud subscription associated with the Adobe ID you are using here on the forums. If you have more than one Adobe ID you will need to sign in with Adobe ID/email address associated with your subscription. You can manage your subscriptions here: https://account.adobe.com

A
Alfredo274015077os3Author
Participant
December 2, 2022

Sono andato sulla pagina di cancellazione e appare il messaggio

You have no paid plans.

Questo significa che non ho attivo nemmeno il periodo di prova di 30 giorni gratuito e quindi non sarà mai attivato il piano annuale di € 29,90 al mese ?  

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
December 2, 2022

Cancelling the subscription: Cancel your Adobe Stock membership 

 

If that does not work for you, you need to contact Adobe customer care: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
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